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Frequently Asked Questions
Are all of Shop Sleeping Bags' products brand new?
Yes! Unless specifically specified, ALL of our products are brand new and from the factory.
How does my product get to me?
As soon as your order is processed it will be shipped out by the method you chose during checkout.
Do you accept returns?
Yes we do, as long as your item is returned unused, is in its original condition and is in the original packaging. Do not return an item without first contacting a Shop Sleeping Bags staff member to receive an item return number. You can read the complete Refund Policy details in the Terms of Service.
How can I contact a staff member for questions or comments?
Please fill out a contact form on our Customer Support page, or you can always email us at contactus@shopsleepingbags.com.
Do you only sell sleeping bags?
No, we also sell sleeping bag accessories and other camping equipment. Please view our product categories on the left-hand side of the homepage or use the Search feature to find the product you need.
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